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Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Public Support
    General Computer Issues Outlook Issues Opera PMS Issues Axis Camera Systems Dormakaba Saflok Issues Revel POS Systems Toast PMS
+ More

General Computer Issues

  • Slow Computer Performance
  • Internet Connectivity Issues
  • Computer Won’t Turn On
  • Applications Keep Crashing
  • Blue Screen of Death (BSOD)
  • Can't Connect to Wi-Fi
  • Printer Not Working
  • Wi-Fi Keeps Dropping Connection
  • Wi-Fi Network Is Not Visible
  • "BOOTMGR Is Missing"
  • INACCESSIBLE_BOOT_DEVICE
  • Steps to Replacing a Failed Hard Drive in RAID 0, 1, 5, or 6

Outlook Issues

  • Fixing Outlook Not Connecting to Server
  • Resolving Search Issues in Outlook
  • Fixing Office 365 Login Problems
  • Troubleshooting Outlook Crashes and Freezes
  • Fixing Office 365 Apps Not Opening

Opera PMS Issues

  • Resolving Login Issues in Opera PMS
  • Fixing Room Assignment Errors
  • Resolving Payment Posting Issues
  • Resolving Opera PMS Performance Issues

Axis Camera Systems

  • Resolving Axis Camera Not Connecting to the Network
  • Troubleshooting Blurry or Poor Image Quality
  • Fixing No Video Stream Issues
  • Troubleshooting Motion Detection Issues
  • Resolving Axis Camera Disconnection Issues

Dormakaba Saflok Issues

  • Resolving Saflok Key Not Programming Properly
  • Fixing Saflok Key Not Opening Doors
  • Resolving Saflok Key System Not Syncing with Software
  • Fixing Issues with Saflok Master Keys
  • Resolving Door Lock Power Issues

Revel POS Systems

  • Revel Network Connectivity & Syncing
  • “Station ID does not match backend settings” Message on the POS screen:
  • Network Connectivity - POS Stations (Apple Ethernet Connect)
  • Accessory requires too much power
  • iPad is not charging or the ethernet option is missing - with all adapters properly connected.
  • Network Connectivity - Mobile Order Takers (Wi-Fi)
  • The POS station is no longer connected to the network. Please reconnect the iPad POS to the wired and/or wi-fi network

Toast PMS

  • TOAST PMS Readiness

Popular Articles

  1. Resolving Axis Camera Not Connecting to the Network
  2. Troubleshooting Blurry or Poor Image Quality
  3. Resolving Login Issues in Opera PMS
  4. Resolving Saflok Key System Not Syncing with Software
  5. Resolving Saflok Key Not Programming Properly
  6. Fixing Saflok Key Not Opening Doors
  7. Steps to Replacing a Failed Hard Drive in RAID 0, 1, 5, or 6
  8. Troubleshooting Motion Detection Issues
  9. “Station ID does not match backend settings” Message on the POS screen:
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