Troubleshooting Motion Detection Issues
Learn how to identify and resolve common problems with motion detection in your security system for optimal performance.
Written by James Lefcakis
Updated at December 5th, 2024
Table of Contents
Problem: The camera is not detecting motion or recording triggered events.
Steps:
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Verify motion detection settings:
- Log into the camera’s web interface and navigate to Settings > Event Configuration > Motion Detection.
- Ensure motion detection is enabled and the detection area is configured properly.
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Adjust sensitivity:
- Increase the sensitivity and threshold values to capture more motion events.
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Check event storage:
- Confirm the camera is storing motion-triggered recordings on an SD card, NAS, or VMS software.
- Ensure the storage medium has sufficient space.
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Test with live motion:
- Walk through the detection area while monitoring the live view to verify that motion events are being triggered.
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Update firmware:
- If motion detection still fails, update the firmware to resolve potential bugs.
