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Can't Connect to Wi-Fi

Troubleshooting tips to help you fix common Wi-Fi connection issues and get back online quickly.

Written by James Lefcakis

Updated at December 29th, 2024

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Steps:

Restart Your Device:

  • Restart your computer, tablet, or phone.

Verify Wi-Fi Settings:

  • Ensure that Wi-Fi is turned on.
  • Select the correct network and enter the password if prompted.

Restart Router/Access Point:

  • Unplug the router for 10 seconds and plug it back in.

Forget and Reconnect:

  • Go to Network Settings, select the network, and choose Forget.
  • Reconnect by entering the network password.

Check for IP Address Conflicts:

  • Open Command Prompt (Windows + R, type cmd), and type ipconfig /release followed by ipconfig /renew.
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