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Wi-Fi Network Is Not Visible

Learn how to troubleshoot and fix the issue of a Wi-Fi network not being visible on your devices.

Written by James Lefcakis

Updated at December 29th, 2024

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Table of Contents

For Windows 10/11: For macOS:

Steps:

For Windows 10/11:

Verify the Network Is Broadcasting:

  • Restart the router.
  • Check if other devices can see the network.

Manually Add the Network:

  • Open Settings > Network & Internet > Wi-Fi.
  • Click Manage known networks > Add a new network, then enter the SSID and password.

Update Wi-Fi Driver:

  • Use Device Manager to update the driver for your Wi-Fi adapter.

For macOS:

Verify the Network Is Broadcasting:

  • Restart the router.
  • Confirm visibility on other devices.

Manually Add the Network:

  • Go to System Preferences > Network.
  • Click Advanced, then add the network manually by entering the SSID and password.

Reset Wi-Fi Preferences:

  • Open Finder, press Cmd + Shift + G, and type /Library/Preferences/SystemConfiguration/.
  • Delete com.apple.airport.preferences.plist and restart your Mac.
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