Problem: The Axis camera frequently disconnects or shows intermittent connectivity.

Steps:

1. Check network stability:
   • Test your network speed and reliability using tools like ping tests or speed tests.
   • If using Wi-Fi, ensure the camera has a strong signal and reduce interference from other devices.
2. Verify PoE power supply:
   • For PoE cameras, ensure the switch or injector provides sufficient power according to the camera’s specifications.
3. Inspect cables and connectors:
   • Replace damaged Ethernet cables or connectors to eliminate physical connection issues.
4. Adjust network settings:
   • Assign a static IP address to the camera to prevent conflicts or DHCP lease issues.
5. Monitor logs:
   • Access the camera’s logs via the web interface and look for error messages indicating disconnections.
6. Escalate to support: Provide logs and detailed descriptions of when the disconnections occur to Axis support.