Fixing No Video Stream Issues
Learn how to troubleshoot and resolve issues when your device displays no video stream during online video calls or streaming.
Written by James Lefcakis
Updated at December 5th, 2024
Table of Contents
Problem: The Axis camera is detected but shows no video feed in the software.
Steps:
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Check the video stream URL:
- Open the Axis Camera web interface and verify the correct stream settings under Settings > Stream Profiles.
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Ensure proper browser support:
- Use a compatible browser like Chrome or Edge. Install any required plugins or extensions from Axis.
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Verify bandwidth availability:
- Test your network speed to ensure sufficient bandwidth for video streaming.
- Reduce the resolution or frame rate under Video Settings to lower bandwidth usage.
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Test with a different client:
- Use Axis Camera Station or VLC Media Player to test the RTSP stream using the camera’s URL.
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Restart the camera and system:
- Power cycle the camera and restart the Axis Camera Management software.
