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Resolving Opera PMS Performance Issues

Learn tips and strategies to improve Opera PMS performance and resolve common issues for optimal hotel operations.

Written by James Lefcakis

Updated at December 5th, 2024

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Table of Contents

Steps:

Problem: Opera PMS is slow to respond or crashes frequently.

Steps:

  1. Check your system’s resources:
    • On Windows, press Ctrl + Shift + Esc to open Task Manager.
    • Look for high CPU or memory usage and close unnecessary programs.
  2. Ensure a stable internet connection:
    • Open your browser and visit a speed test site (e.g., speedtest.net). If the speed is too slow, reset your router or contact your IT team.
  3. Clear temporary files:
    • Open File Explorer and navigate to C:\Users\[YourUsername]\AppData\Local\Temp.
    • Delete unnecessary temporary files to free up space.
  4. Use a compatible browser:
    • Opera PMS works best with modern browsers like Chrome. Update your browser to the latest version by going to Settings > About Chrome.
  5. Run diagnostics:
    • If the slowness persists, access the Opera PMS diagnostic tools from the admin menu and check server performance.
  6. Escalate to IT or Opera support:
    • Provide logs or system performance data to help them diagnose the issue faster.
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