Problem: Saflok door locks are unresponsive or show low power warnings.

Steps:

1. Check the lock's power source:
   • For battery-powered locks, replace the batteries with fresh ones.
   • Ensure the batteries are properly inserted with the correct polarity.
2. Inspect wired power connections:
   • For wired locks, confirm the power cable is securely connected and receiving power.
3. Test the lock:
   • Use a backup master key or a new guest key to test if the lock responds.
4. Reset the lock:
   • Perform a lock reset to clear any temporary malfunctions.
5. Report hardware issues:
   • If the lock remains unresponsive, document the issue and escalate it to Saflok hardware support.