Fixing Outlook Not Connecting to Server
Learn how to troubleshoot and resolve issues preventing Outlook from connecting to the server efficiently.
Written by James Lefcakis
Updated at December 5th, 2024
Problem: Outlook shows a "Disconnected" or "Trying to connect" message and cannot access the mail server.
Steps to Resolve:
- Check your internet connection: Ensure your device is connected to the internet.
- Restart Outlook: Close and reopen the application to refresh the connection.
- Verify account settings: Go to File > Account Settings > Account Settings, select your account, and confirm that server details are correct.
- Run the Outlook troubleshooter: Search for "Support and Recovery Assistant for Office 365" and run the tool to diagnose issues.
- Recreate the profile: Go to Control Panel > Mail > Show Profiles, create a new profile, and configure your account.
