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Troubleshooting Blurry or Poor Image Quality

Learn how to improve image quality and fix blurry images with these troubleshooting tips and techniques.

Written by James Lefcakis

Updated at December 5th, 2024

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Table of Contents

Steps:

Problem: The Axis camera displays blurry, distorted, or low-quality video.

Steps:

  1. Clean the lens:
    • Gently wipe the camera lens with a microfiber cloth to remove dirt or smudges.
    • For outdoor cameras, check if condensation or physical obstructions (e.g., spider webs) are affecting visibility.
  2. Adjust the focus:
    • Access the camera's live view via the Axis web interface and use the Focus and Zoom settings to fine-tune the image.
  3. Check resolution settings:
    • Navigate to Settings > Video > Image in the Axis web interface and confirm the resolution is set to the desired quality.
  4. Optimize lighting:
    • Ensure the camera’s Wide Dynamic Range (WDR) feature is enabled for challenging lighting conditions.
  5. Firmware update:
    • Update the camera firmware by downloading the latest version from the Axis website and installing it via the web interface.
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